Delivery Information

Delivery Information

At Digion.shop, we are committed to ensuring that your shopping experience is seamless and that your order arrives in a timely manner. Below is all the important information you need about our shipping process.

Shipping to the USA

We offer free standard shipping on all orders within the United States.

• Processing Time: Once your order is confirmed, it will be processed and dispatched within 1-3 business days.
• Delivery Time: Our standard shipping typically takes 7-15 business days to reach your address, depending on your location within the USA. Please note that delivery times may occasionally be affected by factors outside our control, such as high demand, seasonal holidays, or shipping provider delays.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking details. You can monitor the progress of your delivery through the tracking number provided.

Shipping Costs

• Standard Shipping: All orders shipped within the USA qualify for free shipping.

We currently do not offer international shipping outside of the USA.

Lost or Delayed Shipments

While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances. If your shipment is delayed or lost, please contact us at info@digion.shop, and we will work with you to resolve the issue as quickly as possible.

Return and Refund Policy

Return and Refund Policy

Thank you for shopping with us at DigiOn. We strive to ensure that you are completely satisfied with your purchase. If you are not, we are here to help!

Returns

• Returns Accepted for 30 Days: You have 30 days from the date of purchase to return your item for a refund.
• Free Return Shipping: We offer free return shipping on all eligible items.
• No Restocking Fee: You will not be charged a restocking fee for returns.
• No Final Sale Items: Items marked as final sale are not eligible for returns.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few days.

Exchanges

• If you received a defective or damaged item, please contact us at info@digion.shop to arrange an exchange.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us:

• Email: info@digion.shop
• Phone: +212 690 943 571 (WhatsApp available)

Thank you for choosing DigiOn. We appreciate your business!

TERMS OF PAYMENT

TERMS OF PAYMENT

At Digion.shop, we prioritize the security and privacy of our customers' payment information. We currently accept payments exclusively through PayPal to ensure a smooth and protected transaction experience.

• Accepted Payment Methods:
  We accept payments via PayPal, which allows you to pay either through your PayPal account or using a Credit/Debit card via PayPal's secure gateway.

• Order Processing & Protection:
  For new customers, additional verification may be required to ensure the security of your payment. This is part of our commitment to safeguarding your transaction and preventing unauthorized activities.

• Customer Responsibility:
  Customers are responsible for providing accurate information during checkout and promptly responding to any requests for verification. Failure to do so may result in delays or cancellations.

• Data Security:
  All transactions are secured using industry-standard encryption technologies to ensure the protection of your personal and financial data. We do not store your payment information, and all sensitive data is processed through PayPal’s secure servers.

• Privacy Commitment:
  We are committed to protecting your personal information and complying with applicable privacy laws. Please refer to our Privacy Policy for more information on how your data is handled.